Policies
Refunds
Once you place your order for a subscription or a la carte item, we are unable to offer refunds. Our farmers rely on the revenue from your purchase to plan their plantings and harvests. If you miss pick up, and have not made alternate arrangements with us prior, your items will be included in our weekly donation to essential or frontline workers, elders, or non-profits/mutual aid organizations serving BIPOC communities.
Crop Failure
In the event of catastrophic crop failure (pest infestation or plant disease), or prohibitive weather conditions that make planting and harvesting dangerous (e.g. poor air quality from smoke), we will try our best to source produce from other local BIPOC (Black, Indigenous, and people of color that include Asian and Pacific Islanders) farmers and producers. If this is not possible, then we will issue refunds on a prorated basis.
Holidays
Our farmers and volunteers will pause the weekends of Memorial Day (May 29th), Juneteenth (June 19th), and Independence Day (July 3rd) to recuperate, allow the fields to flourish, and enjoy some much needed rest with their families.